Lived experience that shapes decisions, not just consultations.

Making lived experience shape decisions and proving it.

Bimpe Kuti-Matekenya

"Effective leadership is not measured by visibility or authority, but by the ability to create lasting change through courage, equity, and collective action."

"A policy without practice is like a map without a journey—the destination is written, but no one arrives."

"Meaningful involvement is not about inclusion for optics, but inclusion for outcomes."

"The voices we empower today shape the systems we leave behind tomorrow."

"Waiting to know it all delays change, learning will meet you on the journey."

"When we care for carers, we strengthen the care itself."

"The path to excellence starts before you know it all."

"Person-centred care begins with person-centred leadership."

"A person-centred organisation values its workforce as much as its service users."

"When lived experience guides decisions, services become human again."

"Policy shows what we believe in, practice shows who we are."

"Campaigns tell people what to believe. Real life decides whether they do."

"Systems designed for people, without people, will always underperform."

"Coordination manages systems. Integration redesigns them around people. Reform demands the latter."

"Public health does not fail because we move too slowly. It fails when we fail to stay."

"A system built for speed delivers care to people. A system built for stability delivers care with people."

Transformation

Led by Experience. Focused on your priorities.

Care Pathway helps public health and social care organisations move from tick-box consultation to lived experience that shapes decisions and can be evidenced to regulators and commissioners.

At Care Pathway, our track record is meaningful service user and carer involvement across public health and social care practice.

Your Standing Need

Professional regulators expect people with lived experience to be involved in health and social care service and practice. NHS bodies have duties to involve the public. Research funders expect patient and public involvement.

The pain is clear

Most organisations collect views but struggle to show that involvement changed anything.

Who is this for?

Frontline care providers, researchers, students, professionals, and care entrepreneurs and anyone who wants to empower excellence in public health and social care without losing sight of the people at the heart of care.

About Bimpe Kuti-Matekenya

Excellence in care is a pathway, not a checkbox

Bimpe Kuti-Matekenya

With more than 16 years of experience spanning public health leadership and research, higher education, social care development, and service user and carer involvement (SUCI), Bimpe has worked across academic institutions, collaborative projects, and frontline care settings.

"My goal is consistent: to help shape inclusive, effective, and sustainable care solutions."

Care Pathway is where this work comes together—a hub for accessible knowledge, collaborative growth, and reflective learning, with a podcast series to amplify underrepresented voices in health and care.

Learn More About Care Pathway
Why Care Pathway

Four reasons to choose Care Pathway

1

A clear method, not a one-off workshop.

LEEF's maturity model (Consultation → Involvement → Partnership → Leadership) tells a client exactly where they are and what the next stage looks like.

2

Structure and relationships together.

Most involvement work stops at policies and processes. LEEF's Relational Foundations add trust, psychological safety, two-way communication and contributor motivation, which is why involvement lasts.

3

Impact you can show.

The Impact Loop, including a Relational Health indicator, gives clients evidence for regulators, funders and boards.

4

Led by someone who has done it across sectors.

More than 16 years across public health, social care, higher education and service user and carer involvement, recognised through SFHEA and FRSPH.

Podcast

The People’s Healthcast

Hear the voices, experiences and ideas shaping healthier people, communities and systems.

Hosted by Care Pathway founder Bimpe Kuti-Matekenya, The People’s Healthcast brings together lived experience, professional insight and community perspectives to explore the issues that matter across health and care.

Bring these conversations into your organisation through a commissioned workshop, speaking engagement or facilitated discussion.

Insights

Insights and resources

Explore practical perspectives on public health, person-centred care, leadership and lived experience.

Our articles, guides and resources offer a starting point for reflection and discussion. For support applying these ideas within your organisation, commission a tailored workshop, review or consultancy engagement.

Featured Workbook

3 Signs Your Organisation Is Not Person-Centred

Access the Full Workbook
Community

Join the Network

Be part of a growing community of public health and social care professionals, care providers, researchers, care organisations and advocates committed to creating more inclusive, person-centred, and impactful care systems.

Connection

Research

Events

Learning

Learn More About Memberships
Stay Connected

Connect with Care Pathway

Stay informed about our latest insights, resources, events and opportunities to engage.

Join our mailing list for updates on public health, lived experience, leadership and professional development.

Looking for support with a specific challenge? Explore our services or contact us to discuss your requirements.

EVENTS

PEN Awards 2025 – Patient Experience Network Awards

University of Birmingham
Patient Experience Network

learn more >

Where’s The Patient Voice Conference 2025 (Vancouver, Canada)Care Pathway Post-Event Reflection:

Marriot Pinnacle 1128 West Hastings Street Vancouver, BC, V6E 4R5 Canada

learn more >

She Leads for Legacy 2025: A Celebration of Visibility, Voice & Unstoppable Leadership Care Pathway Post-Event Reflection

Manchester Central

learn more >

Proud Moment for the Patient as Coach Team (PaCT) Initiative!

University of Birmingham
Patient Experience Network

learn more >

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